Mail program setup

By "mail program," we refer to a mail client program such as Outlook Express, Entourage, or Eudora (Windows and Mac); Apple Mail (Mac); Incredimail and a host of other third-party mail programs for Windows, Macintosh, or other platforms; and the portion of the Netscape browser specifically devoted to mail service.

All these programs allow you to create one or more "accounts," "profiles," "personalities," or similar terms all referring to the same concept, which is access to one particular e-mail ID somewhere on the internet. All of them require the same pieces of information in order to connect to those accounts, read mail, and send mail, although again they may refer to those pieces of information by different names.

The tables below show the values you need to supply to your mail program to use your account on wickenburg.us, If your particular mail program uses different names for these items, either try to match them up logically yourself (it shouldn't hurt anything), or call us for assistance.

Setup for forwarding service

If you are using our forwarding service, you need to change only one parameter in your mail program:

PARAMETER NAME PARAMETER VALUE
E-mail address
("return address," etc.)		 your_id@wickenburg.us

(This is not the same field as "account ID," which identifies the ISP mailbox you want to read. That field should stay set to whatever your ISP recommends.)

This setting will cause your outgoing mail to carry your new wickenburg.us address in its sender and reply-to fields. Your correspondents will see only your wickenburg.us address, not your email address at your local ISP. You may capitalize this field any way you choose (e.g., MrAPSmith@Wickenburg.US will work the same as mrapsmith@wickenburg.us). Please don't insert spaces, punctuation, or other special characters.

If, instead of a mail program, you use web-based email to access your mailbox at your ISP, you may or may not be able to make your mail look like it is originating from wickenburg.us. Look for a "profile" or "options" choice at your ISP's web-based e-mail facility, and see if it allows you to alter the "sender address," "origination address," "reply-to address," or any variation on these. If so, set them to your_id@wickenburg.us.

Take care while entering this -- if you misspell it, you will never receive any replies to your mail.

Setup for physical mailbox service

If you are using our physical mailbox service, you will need to add an account ("personality," "profile," or whatever term your particular mail software uses) with the following values. (Do not simply edit the values in your existing account unless you really want to abandon your ISP mailbox completely.)

PARAMETER NAME PARAMETER VALUE
POP3 server
("incoming mail server")		 wickenburg.us
User ID
("user name, account name, etc.")		 your_id@wickenburg.us
(not just your_id)
SMTP server
("outgoing mail server")		 wickenburg.us
or: you may continue to use your own ISP's outgoing mail server (some ISPs enforce a restriction by blocking remote SMTP servers)
SMTP authentication required (on) if you are using the wickenburg.us SMTP server; otherwise, follow your ISP's recommendation.
SMTP account name your_id@wickenburg.us
(not just your_id) if you are using the wickenburg.us SMTP server; otherwise, follow your ISP's recommendation.
E-mail address
("return address")		 your_id@wickenburg.us

These values will allow your mail program to access your new wickenburg.us mailbox. Your correspondents will see only your wickenburg.us address in any mail sent from this account, personality, etc.

Again, you may capitalize the "E-mail address" field any way you choose (e.g., MrJSmith@Wickenburg.US will work the same as mrjsmith@wickenburg.us), as long as you don't insert spaces, punctuation, or other special characters. However, the "User name" and "SMTP account name" fields must be entered only in lower case, or you will receive "invalid password" type messages when attempting to fetch or send mail. These fields are used only to authenticate you to the mail system, and do not appear in your correspondence.

Warning: when you create new outgoing messages in most mail programs, the message will be sent from the default account if there is more than one account defined. There is usually a pull-down menu in the outgoing message window to allow you to select another account, but very few people are aware of it or remember to use it. This means that if you want all your mail to originate from wickenburg.us, you should set that account as your default account.

If your mail client offers an option such as "Leave read mail on the server for n days" or "Remove retrieved messages from server after n days," please set this control to no more than "one day" -- preferably, "0 days" or "immediately." This allows the lion's share of your mailbox space to be devoted to new incoming messages. Note that some e-mail clients -- in particular, Apple's Mail -- default to "one week," which is inefficient of storage and can cause your correspondents to receive "mailbox full" errors.

Setup of IMAP-style mail is similar to the above. All server names are the same for POP or IMAP.

Reading your mail on the trail (Webmail)

To read and send your personal email from someone else's computer -- or if you just prefer to use web-based mail interfaces -- you can access your wickenburg.us mailbox by going to http://wickenburg.us/webmail and entering your email address and password. Please note that you must provide your full email address -- for example, susiejones@wickenburg.us, not just susiejones.

You may also access your mail through any public web mail interface service, for example, mail2web.com.